Cab aggregators Ola, Uber and others have come under the radar of the Karnataka Transport Department officials after several complaints poured in from commuters in Bengaluru on high fares.
A report by The Hindu said the transport department has slapped 292 cases on ride-hailing apps including Ola and Uber based on these complaints by citizens. Commuters have also sent complaints via email to the chief minister himself, among other top government officials in this matter.
Following this, the Transport Department carried out a drive on Friday to identify such aggregators and drivers at different parts of the city.
IAS officer T.H.M. Kumar, the commissioner for transport and road safety told the publication that the department has filed 292 cases against cab aggregators for exorbitant ride fares. “In the past, the State government had fixed fares that are applicable for the taxi aggregators. They have to fix the fare as per the slab fixed by the government and cannot take passengers for a ride,” he added.Ola was not immediately available for comment.
Discontent against ride-hailing apps has been brewing online as well, with many taking to social media to share their experiences. A Twitter user called John Franklin said, “A 15 minute drive to Bengaluru Cox Town area Ola auto shows 60% more than an a meter fare usually it cost only 45rs to 50rs but Ola is dammmmmm cheating 105 rs for 2 kms ride where the hell out nation is going on.”
